Dubai Airports Chief Envisions Revolutionary Terminal Design

Paul Griffiths, CEO of Dubai Airports, envisions eight smaller airports within the upcoming Al Maktoum International Airport.

This innovative concept aims to provide an intimate and efficient travel experience by sharing only the runways. He seeks to simplify the check-in process, allowing passengers to step out of their car or air taxi, board a train, and disembark directly at their gate.

Speaking at the Skift Global Forum East, Griffiths shared plans for an “intimate concourse” where planes, lounges, shops, and restaurants are conveniently close.

He envisions passengers arriving two hours early spending 98% of their time shopping and relaxing and only 2% on formalities. A new airport app has also been introduced, guiding passengers to their gates and highlighting nearby shops and services.

Griffiths criticized outdated airport systems, calling for the removal of traditional processes like check-in and baggage tags. He proposed embedding unique barcodes into suitcases, eliminating the need for paper labels. His vision includes an airport with no stops, no passport control, and no security bottlenecks, allowing passengers to move seamlessly.

Stressing the airport’s role as a country’s first impression, Griffiths aims to align Dubai’s cutting-edge airport experience with the city’s global reputation. He emphasized, “The moment people arrive at the airport, they form an impression of the country, and I take that responsibility seriously.”

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Source: https://www.khaleejtimes.com/uae/dubai-airports-chief-wants-8-smaller-airports-at-al-maktoum-terminal-intimate-concourse

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